Terms of Use

Terms & Conditions, Privacy Policy & Copyright Notices

PLEASE READ THE FOLLOWING TERMS, POLICIES AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PROCEEDING FORWARD WITH YOUR ORDER.

All users of this site agree that access to and uses of this site are subject to the following terms, policies and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Chipank Electronic Co., Limited´ Privacy Policy

At Chipank Electronic Co., Limited, we respect your privacy with the highest regards. To this effect, we have implemented the following Privacy Policy. Use of the Hexin.com website implies your consent to the Privacy Policy, so please take a moment to review the policy details below.

What Personal Information We Collect

We collect personal information which you provide while using the Hexin.com website. This information includes your name, company name, email address phone number, and other information when you submit a quote to Chipank Electronic Co., Limited. You are not required to provide personal information in order to browse the site; however, you will be required to provide this information when placing an order. We may ask you to confirm this personal information when you call our Customer Service department; this allows us to protect your confidentiality by verifying your identity. This information is not shared with or sold to outside parties.

Purchase Information

When placing an order with Hexin.com, we collect your name and payment method details. We collect this information in order to charge you for your purchase. We also collect shipping information, including the name, address and telephone number of the recipient(s). All personal information, including your credit card information, is processed via our secure server and is not kept on file for any reason. We use Secure Sockets Layer (SSL) encryption to protect sensitive data when it is transferred over the internet.

Cookies and Other Computer Information

When you visit Hexin.com, you will be assigned a permanent "cookie" (a small text file) that is stored on your computer´s hard drive. The cookie identifies you when you visit the site so that we can customize and enhance your shopping experience. You may choose to browse our site without cookies; however, without these identifiers your browsing experience of our web site may be limited. To change your cookie preferences, please check your browser´s "Help" menu.

We also collect certain technical data from your computer each time you request a page during your visit to Hexin.com. This information may include your IP (Internet Protocol) address, your computer´s operating system, browser type, and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit and we will not sell or rent this information to any third parties.

How You Can Decide Which Marketing Communications You Receive From Us

Hexin.com may occasionally send you email messages or other forms of marketing communications describing new items, featured products and product sales. You may choose not to receive periodic marketing emails from us by specifying your preference during the quotation process. You can remove your name from our mailing list at any time by simply clicking the "unsubscribe" link provided on the emails sent to you. Please allow up to 3 days for us to process your request if submitted online, or 14 days if submitted to one of our representatives for manual removal.

When you elect not to receive marketing emails from Hexin.com, you will still receive email communications from us regarding any orders you place with us. You will also receive email communications regarding any Customer Service inquiries you make, as well as operational emails to inform you of any changes we make to the site.

More About Your Privacy

Making an online purchase at Hexin.com requires trust on the part of our customers, and we value that trust. We promise that we will work to protect the privacy and security of any personal information you provide us with and that this information will only be used in the ways set forth in this policy. This includes your name, address, phone number, email address, credit card information, and any other personally identifiable information.

We reserve the right to change, modify, or amend this policy at any time. Please review our Privacy Policy periodically for any changes. Use of this website after any modification implies your consent to this Policy as modified.

If you have any questions about our privacy policy, or do not wish to enter information online, please feel free to use our phone-in ordering process. Just call 86-755-3684-0191, M-F: 8AM-6PM UTC. A customer service representative will be glad to assist you in completing your order.

Trademarks

All brand names and products mentioned herein are either registered trademarks or trademarks of their respective owners and are hereby recognized as such.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under China and other copyright laws, and is the property of Hexin.com. The collective work includes works that are licensed to Hexin.com. Copyright 2004-2013 and beyond, Hexin.com RESERVES ALL RIGHTS it has and maintain lawful jurisdiction in the domicile it chooses. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Hexin.com. You may display and, subject to any expressly stated restrictions or limitations relating to specific materials, download or print portions of the materials from the different areas of the site solely for your own non-commercial use, or to place an order with Hexin.com. Any other use, including but not limited to the copy/pasting, reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized in writing by Hexin.com. You further agree not to change or delete any proprietary notices from materials downloaded from the Hexin.com.

Third-Party Links

In an attempt to provide increased value to our visitors, Hexin.com may link to sites operated by third parties. However, even if the third party is affiliated with Hexin.com, Hexin.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Hexin.com. These linked sites are only for your convenience and therefore you access them at your own risk. Furthermore, Hexin.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Typographical Error

In the event that a Hexin.com product is mistakenly listed at an incorrect price, Hexin.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hexin.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hexin.com will issue a full credit back to your credit card account in the amount of the incorrect price. Hexin.com is not responsible for typographical or photographical errors. Prices and specifications are subject to change without notice.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process, including placing an order either over the Internet, telephone or facsimile. These terms and conditions, or any part of them, may be terminated by Hexin.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Hexin.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hexin.com.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of China. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Hexin.com products) must be commenced within one (1) year after the claim or cause of action arises. Hexin.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Hexin.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
An accompanying Commercial Invoice will show a "Declared" Value that may not be equal to the actual value of the items due to the manufacturing process and shipping methods used.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hexin.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Hexin.com does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Hexin.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Hexin.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hexin.com in its sole discretion.

Limitation of Liability

Hexin.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hexin.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Warranty Disclaimer

Products sold by Hexin.com are covered by Lifetime warranty replacement directly through Hexin.com. Hexin.com will exchange products that will become defective due to normal wear and tear during normal and appropriate application of the product. Shipping expense during the warranty transactions will not be covered by Hexin.com. If the product is no longer available through manufacturer, Hexin.com will replace the product for the one with same or greater features and functionality, free of charge (excluding the shipping charges). Hexin.com reserves the right to deny any replacement of the products, including but not limited to the following reasons: loss of product, physical damage that was not caused by wear and tear, misuse of products, and fraudulent returns of products not sold to Customer by Hexin.com. Physical damage must be reported within 7 business days of the receipt of products in case for Hexin.com to make a claim and exchange the products.

Indemnification

You agree to indemnify, defend, and hold harmless Hexin.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys´ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

110% Price Guarantee

We believe in getting the best deal when we shop online, so we are happy to offer our clients our Hexin.com 110% Lowest Price Guarantee! The guarantee is simple; we will beat any competitor´s final price by an additional 10%. Simply show us any verifiable proof, i.e. quote, online link, or an advertisement and we will instantly beat it by 10% of the advertised price. The guarantee is offered for all of the products sold by Hexin.com. The product should be exactly the same, including model number, brand name, offer a similar warranty, and the final price from our competitor should include shipping and taxes (we offer no minimum purchase free shipping for all products). The item must be in stock and available for purchase at the advertised price from an authorized USA reseller. To have any price beat by our sales team, please contact us via email sales@Hexin.com.cn or call us at 86-755-3684-0191 and we will be glad to help you get the best deal. Hexin.com reserves the right to decline a price match at anytime if the above conditions are not met.

Shipping

Delivery times are not always guaranteed and may vary during the holiday seasons. Days are counted by Business Days: Monday through Friday. Saturdays, Sundays, and Holidays are not considered to be business days. "Free Shipping Both Ways" applies to domestic orders only.

Cancellation Policy

Orders must be cancelled verbally with one of Hexin.com representatives within the same business day before 6pm UTC. Refused shipments may be subject to a 25% restocking fee.

Phone Orders

By placing an order over the phone you ("Customer") automatically agree to accept Hexin.com Terms and Conditions.

Purchase Agreement and Payments

All Credit Card transactions will be processed on the same date of the order. By accepting delivery of any product sold from Hexin.com you ("Customer") agree to be bound by the terms and conditions listed. You and Hexin.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and Hexin.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from Hexin.com.

Duty Tax

All duties and taxes for orders outside of China are to be paid by an appropriate party. Hexin.com is not responsible for any billing imposed by any state outside of China. If products are being shipped outside of China, the recipient of the product is fully responsible for all the applicable duties and taxes. If merchandise is refused at the time of delivery, it will be returned to Hexin.com where it will be held for 30 Days. If Goods are not claimed within 30 Days of receipt at the warehouse, Hexin.com holds the right to Cancel the order and charge a 25% restocking fee.

Fair Credit Billing Act

We guarantee that every online transaction you make will be 100% safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 for fraudulent charges. If your bank does hold you liable for $50.00, Hexin.com will cover the entire liability for you, up to the full $50.00. Hexin.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Contract Agreement

These terms and conditions, together with a Hexin.com invoice regarding the products ordered by the Customer, are the complete and exclusive agreement between Hexin.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Hexin.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.